Legal

Bluu Promotional Offer Terms

Last updated: November 13, 2026

These terms explain Bluu's launch offer and free trial. They are part of our Terms of Service, between your business and LA Media Group LLC, and on these offers they control over the Terms of Service. All prices are in US dollars and don't include taxes.

Part 1: The launch offer

1. What it is

The Bluu plan's list price is $199 per month. With the launch offer, you get $50 off the Bluu plan every month, so you pay $149 per month, for as long as your subscription stays active without a break. Each invoice shows the $199 list price and a $50 "Bluu launch price" discount (the name the discount carries in our billing system).

2. Who can get it

New Bluu customers who sign up through usebluu.com, or through a link we provide, while the offer is available.
One launch offer per business.
Businesses that already pay for Bluu under another plan or agreement aren't eligible unless we offer it to them in writing.

3. What it covers

The offer applies to the Bluu plan only. It doesn't apply to add-ons, wallet top-ups or usage, phone numbers, carrier fees, the Website Add-On or its setup fee, or taxes.

4. Your price is protected while the offer lasts

If we raise the Bluu plan's list price, your price for the Bluu plan stays at $149 per month for as long as your offer lasts. This protection covers the Bluu plan's price only. It doesn't cover the items in Section 3, and it doesn't stop us from changing Bluu's features under the Terms of Service.

5. What ends the offer

Your launch offer ends for good if:

your cancellation of the Bluu plan takes effect;
your subscription ends because a payment wasn't made, as Section 6.7 of the Terms of Service explains;
we end your account for a breach of the Agreement;
you dispute a Bluu charge with your bank or card issuer (a chargeback); or
your account is transferred to a different business without our written agreement.

6. What doesn't end the offer

Your launch offer continues if:

a payment fails and is paid before your subscription ends, including while your account is locked;
you change the card on file;
you add or remove add-ons, or add the Website Add-On;
you undo a cancellation before it takes effect; or
you add or remove Team Members or locations.

7. Coming back

If your offer ends and you sign up again later, you pay the Bluu plan's price in effect at that time. The launch offer doesn't come back, even if it's still available to new customers, unless we agree in writing.

8. Other rules

The offer has no cash value and can't be exchanged for cash or credit.
It can't be combined with any other discount unless we say so in writing.
It can't be transferred to another business, including if your business is sold, unless we agree in writing.
We may stop offering it to new signups at any time, without notice. Doing so doesn't affect customers who already have it.
If we reasonably believe you got the offer through fraud or abuse, for example by signing up again under a different name after it ended, we may remove it and charge the list price from your next billing date.

Part 2: The free trial

9. How it works

New customers can try Bluu free for 7 days.
A card is required to start. We may confirm your card with a small temporary authorization, which your bank releases.
The trial starts when you complete checkout and ends 7 days later. The exact end date and time are shown in My Billing.

10. When the trial ends

Unless you cancel before your trial ends, we automatically charge your card for your first month of the Bluu plan when it ends: $149 with the launch offer, plus any taxes. We then charge you every month, in advance, until you cancel. Your monthly billing date is the day your trial ended.

We email you a reminder before your trial ends. Not receiving the reminder doesn't change when your trial ends or when you are charged.

11. Cancelling during the trial

Cancel any time before the trial ends in My Billing.
You won't be charged for the Bluu plan.
You can keep using Bluu until the trial ends. Then your apps lock.
After that, your data is kept for 30 days and then deleted, as Section 25 of the Terms of Service explains.

12. What the trial includes

The free trial covers the Bluu plan.
Paid extras aren't free during the trial. Add-ons, wallet top-ups and usage, phone numbers and carrier registration fees are charged when you buy them, and they aren't refunded if you cancel during the trial.
The Website Add-On can be added once your trial has ended and your first payment has gone through. If you want it sooner, email us and we can end your trial early.
Some things take longer than the trial. Texting needs carrier registration, which can take days or weeks, and email marketing needs your own verified domain.
Trial accounts start with lower sending limits to protect the platform.

13. If the first payment fails

If the charge when your trial ends fails, your apps lock straight away and stay locked until the payment goes through. (The 7-day grace period in Section 6.7 of the Terms of Service applies to later monthly payments.) If it is still unpaid 30 days later, we may close your account.

14. One trial per business and per card

Each business can have only one free trial, and each card can be used for only one free trial.
We may treat accounts as the same business if they share a card, an email address, a phone number, a website, an address or an owner.
We may refuse a trial, or ask you to start paying straight away instead, for any lawful reason, including the results of fraud screening.
We may end a trial early if we reasonably believe it is being abused or our Acceptable Use Policy is being broken. In that case we won't charge you for the Bluu plan unless you choose to start paying.
The trial can't be transferred and has no cash value.

15. Changes to the trial

We may change or end the free trial for new signups at any time. That doesn't affect a trial that has already started.

Part 3: Contact

Questions about these offers: email info@lamediagrp.com, or book a call on usebluu.com.