Apps / Grow and get found

Write it once. Use it everywhere.

The messages your team sends most, in one library. Reviews, Chat, Contacts and Pipeline can all pull from it, so nobody writes the same sentence twice.

Start free for 7 days Book a call

Templates is included in Bluu, $149/month with every standard app.

Shown with Harbor Street, a sample business.

What Templates does

Write it once, use it everywhere.

Templates is the library of messages your team sends most: follow-ups, booking confirmations, reminders, review requests, review replies, offers and chat replies. Write them once, and everyone sends the same words.

It starts full. 19 ready-made templates wait on the Ready-made tab. Press Add to my templates and one becomes yours to reword however you like.

Pick a template in Reviews, Chat, Contacts or Pipeline and it arrives filled in with the customer's name, your business details and your own name. You read exactly what they'll read, and can still change it before you send.

One voice

Your whole team sends the same well-written message, not their own version of it.

No more Hi ,

Details fill themselves in, and anything that can't be filled is left out tidily, never sent as a gap or a raw tag.

Faster replies

The right message is one press away, in the box you're already typing in.

At a glance

Everything it does, in plain words.

19 ready on day one

Follow-ups, confirmations, review requests, reminders and offers.

13 fill-in tags

First name, business name, appointment time, location, deal, a link, your name and more.

Right where you type

A Templates button sits next to the message box in Reviews, Chat, Contacts and Pipeline.

No blanks

It flags a tag that can't be filled where you're using it, so nobody gets 'Hi ,'.

Text-length aware

It counts text segments as you type, so you know what a message will cost.

How it works

From first look to second nature.

1
Start from the library
Open the Ready-made tab and press Add to my templates on the ones you want.
2
Make it yours
Press Edit, change the wording, and watch the What they'll see preview change as you type.
3
Add details that fill themselves in
Press a chip like First name or Appointment date & time, and it drops in where your cursor is.
4
Use it anywhere
Press Templates in Reviews or Contacts, Canned reply in Chat, or Use a template in a Pipeline automation.

In depth

Every part of Templates.

19 ready on day one

Written to send as they are, grouped by what they're for.

Follow-ups. A first follow-up by email or text, Checking back in, and After sending a quote.
Appointments and reminders. Booking confirmation, an appointment reminder by text, Missed appointment, Time for your next visit and Outstanding invoice.
Reviews. Ask for a review by email or text, and replies to a good, a poor and a mixed review.
Welcome and offers. Welcome a new customer, and Share an offer, marked Fill this in first so your own offer goes in.
Chat replies. Opening hours, Passing you to someone, and a reply to a pricing question that never quotes a number.

Details that fill themselves in

13 of them, offered only where they make sense.

The basics, everywhere. First name, last name, full name, your business name, your phone number, your address, your website and your name.
The right ones for the job. Appointment messages add the appointment name, date and time, and location. Follow-ups add a link and the deal name.
Warned before it's blank. Use a detail that kind of message can't fill and a warning appears while you write, so nobody gets an empty gap.
Still to fill in. Anything left over, like a link, is named under the box so you can type it in before you send.
Never a raw tag. At send, anything unfilled is removed and the punctuation tidied. A message with nothing left in it is refused.

Built for every channel

Email, text message, or a reply or note.

A live preview. An email card or a text bubble beside the editor, filled with example details.
Text-length aware. It counts characters and texts as you type, notes when an emoji cuts each text from 160 characters to 70, and caps a text template at 480.
Easy to find. My templates are grouped by what they're for, with a search across names, subjects and messages.
Rewording is safe. Picking a template pastes it, so changing the wording later never rewrites a message already set up.
See what gets used. Every card shows how many times your team has used it.

See more of it

The real screens.

Canned reply sits right above the reply box on a contact's Messages tab.

Your Dashboard shows how many templates you have and which ones your team uses most.

It talks to the rest of Bluu

Templates hands its work to the others.

Templates

Questions

Asked, and answered.

Anything else? info@lamediagrp.com

Do I have to write them myself?

No. 19 are written and ready. Add the ones you want and reword them however you like.

What if a detail is missing?

It's left out and the sentence tidied, never sent as a gap or a raw tag. A note under the box tells you what's still to fill in.

If I change a template, do messages already set up change too?

No. Picking a template pastes the words, so anything already set up stays as written. Automatic review replies are the one exception: they always use the latest wording.

Can I send offers by text from here?

Text templates are for messages about someone's own visit or enquiry. Offers by text go through Texts in Email Marketing, because carriers approve marketing texts separately.

Who can change the wording?

Owners and managers, by default. Everyone else can still use templates, and you can give a role Full access under Settings > Roles.

Your whole business,
in one place.

Start free for 7 days. Then $149 a month, locked in.

Start your free trial Book a call

Write it once. Use it everywhere.